Our initial consultation is charged as a flat fee (excluding any x-rays and cleaning required). Your dentist or specialist will fully discuss your treatment options and provide you with a consent letter and quote for treatment following the consultation. We are unable to provide quotes over the phone without an examination.
Our practice has a strong focus on preventive care to reduce the need for more complex dental procedures. We understand that many of our patients face socioeconomic barriers to dental care and that it is important to take these into account when planning treatment. We believe in discussing this in an open and non-judgemental way.
Due to the complexity of the work we do, we need to take more time to provide quality care both at a clinical and administrative level. Our fees reflect the reduced numbers of patients we see each day and the additional costs associated with providing care when patients are not able to be managed in general practice settings.
Some of our patients are not responsible for paying their own accounts. We require signed financial consent before treatment can commence.
Please note that private hospitals and anaesthetists charge separate fees for their treatment under general anaesthesia.
Mobile Dental Service visits are charged a travel fee per patient.
Third party providers
Private Health Insurance: will cover some of the cost of treatment depending on your level of cover. Please bring your membership card to your appointment to claim your rebate via HICAPs. Otherwise, you will need to contact your health fund to claim a rebate after paying in full. Please note that we are not a preferred provider with any health funds.
DVA: Treatment for Gold Card holders is mostly covered by the Department of Veterans’ Affairs. There is a yearly monetary limit and pre-approval might be needed for complex cases. Nitrous oxide sedation is not funded through DVA.
TAC, Workcover, and Victims of Crime: We participate in these schemes. Please note that many treatments need to be pre-approved. Only treatment related to the incident/accident is covered. This means that other dental treatment needs will not be covered by these schemes.
NDIS: The National Disability Insurance Scheme does not cover dental treatment, however we can work with NDIS service providers to plan your services, coordinate supports, build capacity in oral hygiene skills, and train carers to implement oral health care plans. NDIS can fund assistance with travel and carers to attend dental visits.
Medicare: General adult dental services are not covered by Medicare. We participate in the Cleft Lip and Palate Scheme. We do not participate in the Child Dental Benefits Scheme. We can provide reports for patients with chronic disease GP management plans and GP mental health plans on request, but dental funding is not available through these schemes.
Centrelink Health Care and Pensioner Concession Card Holders: As a private specialist service we do not receive public funding to treat Pension and Concession Card holders. We are unable to accept general, emergency and denture vouchers from Dental Health Services Victoria.